10% Improvement in Sales Conversions
Understand how Service Center Analytics can help you locate the trends and opportunities
Director of Sales uses CapptixAI to understand the customer needs and take action quickly
CapptixAI delivers innovative ways to increase Sales Conversions
Identify Trends And Opportunities Customer Loyalty
Scans thousands of calls, chats and emails essential for pinpointing cost drivers, trends, and opportunities; finds strengths and weaknesses with processes and products; and helps you understand how your offerings are perceived by the marketplace.
Build Customer Loyalty
Measure Customer Satisfaction and get quick insights such as How likely is the customer going to recommend your services and more…
Improve Quality Of Service
Get a holistic view of the Quality of Services (QoS) delivered by the Call Center Agents and align your customer’s expectation by measuring Agent Quality & Performance.
Map customer journey and predict churn. Explore the cross-sell and up-sell opportunities with effective customer handling.
Explore the cross-sell and up-sell opportunities with effective customer handling.