The Cappius demo pod was managed by young and energetic data scientists and interacted with some fantastic people. Some came from the BI space and were curious about what Cappius did, what products it developed and what services it provided? Other’s knew us and wanted to find out more about our Customer Insights platform.
Customer Insights is a data science & artificial intelligence (AI) based platform that implements analytics services to help businesses acquire, develop and retain their customers. Customer Insights is part of Customer Experience Management (CEM) and is defined by Gartner as “the practice of designing and reacting to customer interactions to meet or exceed customer expectations and, thus, increase customer satisfaction, loyalty
Our Customer Insights platform helps to interpret the trends in customer buying behaviors which aims to increase
We loved the various sessions at HYSEA, not because we showcased our Customer Insight Platform, but because of the
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