Self Service Mobile App to digitally transform customer services

Asia based largest automobile dealer

Solution Highlights

  • Developed native iOS & Android mobile apps to bridge the gap in customer services
  • A customized CMS was also modernized to manage and update content which gets published on the native mobile apps
  • Agile project methodologies were used to implement microservices architecture for supporting 15,000+ daily service requests through the mobile app
  • Push notifications, service reminders, new product alert, offers were implemented to increase customer engagement

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